Closed Today
Today in °C High 12° | 7° Low

Policies

Privacy Policy

We’re committed to protecting your privacy. This policy details what personal information we collect and why we collect it, how we use your information and how you can access and update it.

Who we are

Jubilee Pool is an Art Deco lido, operated by Jubilee Pool Penzance Limited, a Community Benefit Society registered with the Financial Conduct Authority. Our registered address is Venton Vean, Trewithen Road, Penzance TR18 4LS.

What information do we collect about you?

We collect information while you use our website and when you get in touch or sign up to our email newsletter. The personal information we collect from you while using the site includes your IP address and information about what pages are accessed and when. If you contact us or sign up to our email newsletter, we will also collect your email address. Website usage information is collected using cookies (see below).

If you subscribe to our email newsletter, your information will be stored in the Campaign Monitor newsletter system.

We have put in place suitable physical, electronic and managerial procedures to safeguard the information we collect. Any personal information is kept private and securely stored until a time it is no longer needed, or until you request that we remove it from our records.

How will we use the information about you?

If you subscribe to our email newsletter, we will contact you by email with upcoming events, opening hours, news about the pool, posts from our blog and links to pages on our website. Newsletters may record subscriber data relating to engagement. You can unsubscribe from our mailing list or update your preferences at any time by emailing us at [email protected].

If you fill out a contact form on our website, we will use the details to contact you by email or telephone in relation to your enquiry.

We will never rent, lease or sell this data to other companies or individuals. We will only transfer your personal information to a third-party if required by law to do so.

If you are unhappy with how we have collected or used your data, you have the right to complain to the Information Commissioner’s Office (ICO).

Access to your information

You have the right to access any data that relates to you, to delete it, and to object to its use for marketing. You can also check, correct and update your information (for instance, if you change address or email address). To do this, please contact us at [email protected].

Cookies

This website uses cookies, which are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They are used to tailor your return visits and provide a more personalised experience, or to assist in monitoring website usage. They do not allow us to identify you as an individual.

It is possible to disable cookies using your browser preferences. Please note that turning off cookies may affect the functionality of our website.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this page. This privacy policy was last updated on 3 May 2018.

Opening hours

Pool open:
daily 10.30am - 6pm
Café open:
daily from 10am - 6pm
Pool & Café open on Tuesdays until 7pm

View our prices

Address

Jubilee Pool, Battery Road, Penzance. Cornwall, UK
TR18 4FF

Tel: 01736 369224

Get full directions

Stay updated

If you’d like to hear about events and other
Jubilee Pool news, please subscribe
to our e-newsletter.